Shipping & FAQ

Everything You Need To Know

How Our Shipping Works

We put care and effort into our shipping practices.  We generally ship on Monday, Tuesday, and Wednesday each week. If your order contains shrimp and plants, we sometimes ship later in the week as well considering how well they do in the mail for longer lengths of time. For shrimp and/or plant orders, we ship via USPS Priority 1-3 day with tracking. If your order contains fish, we ship UPS 2nd Day Air, with the option to upgrade to UPS Next Day Air on all orders. If you’re in Florida, we ship UPS Ground, as it is overnight shipping to anywhere in the state. Shipping methods and rates are automatically calculated at check out, and prices will fluctuate depending on your location in relation to us!

To ensure live arrival, If the temperatures in your area are colder than 32 degrees, or warmer than 95 degrees, we may delay shipping until we have a safer window. This is decided on a case-by-case basis, and you will receive an email from us if we decide to hold off on shipping for the safety of your new shrimp, fish, or plants!

Live Arrival Guarantee

In the rare event of a DOA, we will replace the effected livestock or plants and reship FOR FREE. We stand behind our livestock, plants, and shipping methods, so we do not require you to re-pay shipping (like most sellers in this industry). It rarely happens, but if it does, please send clear photos of the effected plants or animals in their shipping bags within 2 hours of the first delivery attempt to info@dakuaquatics.com.

Frequently Asked Questions

We have tried to answer all the most common questions here.  If your question isn’t answered, or you need clarification, please send a message via our live chat, or send an email to info@dakuaquatics.com.

We generally ship on Monday, Tuesday, and Wednesday each week. If your order contains shrimp and plants, we sometimes ship later in the week as well considering how well they do in the mail for longer lengths of time.

Beautiful fish. All around excellent purchase. One of the best experiences buying a fish online I have ever had. These are fish I would have chosen for myself in… Read more “Lisa”

Lisa
See More Testimonials

I reached out to Daku Aquatics on Reddit about some Triple Red Apistos. He was super responsive, answered all my questions and even had some other fish I was looking for. All the fish came fast, well packed and alive. Would definitely order from… Read more “Shane”

Shane
See More Testimonials

Working with Daku was a very enjoyable experience. He is very polite and resourceful. My shrimp arrived alive and well along with easy acclimation instructions and The shrimps color are bright and… Read more “Alaura”

Alaura
See More Testimonials

Daku aquatics is hands down, the best online retailer for fish, shrimp and aquatic plants. I have ordered multiple times and am always extremely satisfied. The shrimp and fish I have ordered have always been the absolute highest quality I have ever seen. Most recently was gold rams, which look absolutely stunning. Customer service is second to none. He is… Read more “Brian”

Brian
See More Testimonials

5/5 stars! I could tell as soon as I opened the box that this was a good move. I got a little of everything from him. The Ram cichlids were vibrant and i could tell they were raised VERY well. The cherry shrimp were solid red and I have not lost a single one, unlike when I purchased from my… Read more “Andrew”

Andrew
See More Testimonials

I have ordered plants from multiple sellers online, and this one is my favorite. He really knows what he’s doing, and the plants were insulated well totally unaffected by the outside temperature. I am going to order again very… Read more “Sarah”

Sarah
See More Testimonials

Just wanted to write this to voice out how happy I am with Daku Aquatics. I’ve ordered from him already 3 times. First order I got some Apistogrammas , second some plants as well as plants on my third order. His shipping was very fast and well packaged. My fish arrived perfect. Very lively! The plants as well! I received… Read more “Javier”

Javier
See More Testimonials

I’ve made a variety of purchases with Daku Aquatics including plants, shrimp, and fish that I’ve been unable to find through my local fish stores. Every interaction has been professional and every item purchased was exactly as described – healthy, vibrant, disease free, and beautiful. My tanks just look better and showcase a wider variety of both flora and fauna… Read more “Tim”

Tim
See More Testimonials

Anthony at Daku Aquatics is one of the best home breeders in the game! He sent me high quality shrimp that adjusted well to my water. He even answered some questions I had before ordering, and there were acclimation instructions in the box. 10/10 – couldn’t be… Read more “Jason”

Jason
See More Testimonials

#DakuAquatics

Follow Us On Instagram To Stay Up To Date!!